Contact information
Customer care from Yokohama, Japan
Contact Information
Contact Japotyle about products, orders, shipping, returns, or other store-related questions.
Email support
support@japotyle.com
Telephone
+81 90-8036-9125
Support hours
Weekdays, 9:00-18:00 Japan Standard Time.
Business contact details
Store name: Japotyle
Legal operator: Akira Shibata
Business address: 5-57-2-3610 Kitanakadori, Naka-ku, Yokohama, Kanagawa 231-0003, Japan
Email: support@japotyle.com
Telephone: +81 90-8036-9125
Support hours: Weekdays, 9:00-18:00 Japan Standard Time, excluding Saturdays, Sundays, and Japanese public holidays.
Contact form
Use our contact form for product questions, order assistance, shipping questions, returns, complaints, or claims. Please include your order number when contacting us about an existing order.
Secondhand dealer permit
Kanagawa Prefectural Public Safety Commission
Permit No. 451310006216
Response time
Messages received outside support hours are reviewed on the next business day. Response times may be longer during Japanese public holidays or periods of high inquiry volume.